At Providence Manor we welcome and recognize the importance of family and friends to you. Visitors are encouraged to come and spend time with loved ones, as they have an important role in health care delivery and wellness.
Visiting hours at the Home are from 8 a.m. to 8 p.m. daily. Family and friends are asked to speak with the care team if you have questions about best times for visiting.
Please note that the main entrance is accessible by a coded entry system. The code is identified at the key pad. The doors are locked to ensure the safety and security of residents and staff. Reception hours are between 8 a.m. and 6 p.m. daily. All visitors must sign in at the Reception Desk.
Visitors can enter the Home by using the intercom at the main entrance after 6 p.m. A Protection Services officer will respond to open the doors.
Getting to Providence Manor
By bus: Kingston Transit stops at the corner of Montreal Street and Ordnance Street. For more information regarding bus routes, visit CityofKingston.ca.
By car: Providence Manor’s main entrance is located at 275 Sydenham Street. Paid City street parking is available surrounding the Home. Reduced rate parking permits are available by contacting the City of Kingston at 613-546-4291.
In accordance with the Smoke-Free Ontario Act, smoking is not permitted inside the Home. Family and visitors are prohibited from smoking on Providence Manor property or within 9 meters of any entrance. Violators are subject to fines and disciplinary action.
For the safety and comfort of those with allergies and scent sensitivities, please do not wear scented products or bring scented flowers when you come to Providence Manor. Local florists are able to suggest no-scent floral options. Scented personal products include shampoos and conditioners, hairsprays, deodorants, colognes and aftershaves, perfumes and lotions.
Family Overnight Room
Located on Level 2, this room, with a private bathroom, is available for overnight accommodation for a family or friend who wishes to remain at the Home to be close to a seriously ill resident. Overnight accommodation for up to 48 hours can be arranged by contacting the Resident Home Area nurse in charge. A longer stay can be granted subject to availability.
Visiting with Pets
We understand that animals can have an important role in the lives of some residents. If you would like to bring your family pet to visit, please speak to the Volunteer Coordinator ahead of your first visit. They can help arrange and plan a visit that ensures the safety and comfort of all residents, families and staff in accordance with Providence Manor’s Pet Visiting policy.