Seniors Mental Health Behavioural Support Services
Providence Care is the leading provider of Seniors Mental Health Behavioural Support Services (BSS) in Southeastern Ontario. Behavioural Support Services meet the needs of older adults living with dementia, complex mental health needs, substance use and/or neurological disorders and associated responsive behaviours.
The Behavioural Support Services integrated teams include:
Seniors Mental Health Outreach
Seniors Mental Health Outreach provides comprehensive assessment, treatment, planning, advocacy, referral and education for older adults living with complex mental health needs, substance use and associated changes in behaviour. These services are available to people living in their own homes, retirement homes, long-term care homes or hospitals.
Team members include case managers, (registered nurses or occupational therapists) and psychiatrists.
In Kingston, Frontenac, Lennox & Addington this service is offered through Providence Care.
In Leeds, Lanark & Grenville this service is referred to as Geriatric Mental Health Outreach and is offered through The Royal.
Referrals are accepted through primary health care providers (family physician, nurse practitioner). If family, caregivers or community health care providers have concerns they can contact the primary care provider.
Psychogeriatric Resource Consultants (PRC)
Psychogeriatric Resource Consultants (PRC) support health care providers who care for older adults with complex physical, cognitive and mental health needs with associated responsive behaviours. The PRC provides education, consultation and community development for health care providers in long-term care homes and in the community.
Referrals are accepted from health care providers and community agencies.
Mobile Response Teams
Mobile Response Teams provide timely and knowledgeable support to residents of long-term care homes living with complex needs and responsive behaviours. They assist with the development and implementation of care strategies to meet specific resident needs.
Team members include registered nurses, registered practical nurses and personal support workers.
Referrals are accepted from long-term care home staff members.
Comments, compliments or concerns regarding Providence Care services can be directed to the Community Team Manager by leaving a message at the nearest office or by completing a Compliments and Complaints form.