Quality of care is an on-going priority for Providence Care as we find new and better ways of providing services to enhance our clients’ experiences and achieve even better clinical outcomes.
Providence Care’s Quality Improvement Plan, 2017-18
Satisfaction Survey Results
Providence Care participates in regular third-party administered satisfaction surveys across its clinical services to provide a snapshot of how patients, clients, residents and their families perceive their quality of care.
These surveys are administered by an independent, third-party organization, NRC Canada. NRC Canada is a National provider of healthcare measurement and improvement solutions across the continuum of care.