752 King Street West, Kingston, Ontario
Providence Care welcomes visitors of all ages to support an environment that is client and family centered, recovery focused and that fosters partnerships for quality and safety in care.
At Mental Health Services, visiting hours are also flexible and open. Visiting may be adjusted in timing of hours and number of visitors based on the clinical care needs of the client, along with their personal wishes. Family members and friends are encouraged to call Switchboard at 613-546-1101 to make special arrangements for visiting at any time.
Parking is free at Mental Health Services. Please park in an available space around our building. Note: Do not park in spaces marked “reserved” for hospital vehicles or clients of a particular program.
The City of Kingston offers public transit access to all three of our main Providence Care sites. Please visit Kingston’s transit service website to plan your trip.
Bus stop: Portsmouth Avenue at Baiden Street
Infection Control Precautions for All Visitors
In order to ensure the safety of our patients, clients and residents, all healthy visitors are asked to follow best practice guidelines for infection prevention by:
- Sanitizing your hands upon arrival through the entrance of our facility
- Wash or sanitize your hands when entering and exiting the room of a client
Please reschedule your visit if you are experiencing any of the following flu-like symptoms: fever, cough, chills, diarrhea, nausea or vomiting. Additionally, if you are experiencing other types of illnesses that may be contagious such as a rash, consider waiting until you are well before visiting.
Important to note: When an outbreak of influenza or respiratory illness is in effect at a Providence Care location, please follow all outbreak notices and guidelines for visiting. In some instances, visiting could be temporarily suspended for a particular ward or nursing unit during an active outbreak.
For more information, please refer to Providence Care’s policy on visiting.
A Scent-Safe Environment
Scented products can make some people sick, especially those with allergic reactions to scent, or people with asthma and other medical conditions. Reactions can range from being mild to severe including migraines, seizures, shortness of breath and nausea.
Many of us think about fragrances (i.e. perfume and cologne) when we think about scents, however many other sources of scent can cause illness for others. Personal care products, laundry products and flowers are among some of the sources of scent that may be detected and cause difficulty for those with scent sensitivities.
While Providence Care is unable to be a scent-free environment, we hope to achieve a scent-safe environment. We therefore appreciate your attention to limiting the use of scented products and choosing unscented products when possible in order to keep our residents, patients, clients and staff comfortable and safe. For more information on scent awareness and reduction, please request a copy of our related policy.