Providence Care's Quality Improvement Plan
1) Our 2012-13 goals are:
- Ensuring high levels of patient, client, resident and staff safety concentrating on reducing infections, and adverse events including those related to falls;
- Maintaining our effectiveness by managing our financial health and maintaining a total margin of 0.0%; and
- Focusing on patient-centred care, maintaining patient satisfaction levels that are above average for peer speciality hospitals.
2) Performance-based compensation of our senior leadership (executive) team
- Four performance indicators have been selected to apply to executive compensation
- Percentage of pay at risk - 3% per year
Download:
Providence Care's 2012/13 Quality Improvement Plan (full document) HERE.
Providence Care's 2011/12 Quality Improvement Plan (full document) HERE.
Providence Care's Report on the 2011/12 QIP HERE.
Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.