Providence Care Navigating Through Conflict

Wednesday, March 10, 2010

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2009 - 2010 Learning Calendar

Navigating Through Conflict

Interpersonal situations that get stuck in conflict result in stress, morale issues, job dissatisfaction

and burn-out. Conflict navigation information, alternatives, tools and skills can help you prevent and effectively diffuse toxic dynamics at work – and in life.

You will learn:

• How to cope by understanding the underlying causes of conflicts

• Personal strategies for dealing with difficult situations before they occur

• Effective listening and feedback skills.

Course Instructors: Joan McLeod, 10k Consulting

Date: February 4, 2010

Time: 1 Day Session / 8:30 am - 4:30 pm

Location: **Location Change** Old School Room, MHS site (Basement)

To register for this session, fill out the online registration form.


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