This year’s Providence Care annual report celebrates our commitment to compassionate care and enhancing quality of life for the people we serve, building on the tradition started by the Sisters of Providence of St. Vincent de Paul in 1861. As the volunteer Chair of the Providence Care Board of Directors, it is my privilege to share with you the successes of our past year and our vision for the future.

Our Providence Care Hospital redevelopment project is moving forward quickly. Our frontline staff, patients, clients and family members are providing key insights into the process, as we plan a state-of-the-art hospital that supports recovery and high quality health services.

Download Providence Care's 2011-12 Annual Report

 Just as we are building a new hospital facility, Providence Care is also building new partnerships and initiatives across the region. Our community programs are growing to meet local service needs across Southeastern Ontario. We are working with local long-term care homes to enhance care for residents and prevent unnecessary hospital visits.  And this year Providence Care has strengthened our teaching and research relationship with the Queen’s University’s Faculty of Health Sciences, discussing opportunities to further collaborate in aging, rehabilitation and mental health.

Providence Care is committed to accountability and open communication with the public. We created a new “Public Reporting” section on our website, providing access to a range of client care and organizational information. We are ending 2011/12 in a balanced financial position, and maintain a strong focus on quality improvement initiatives to benefit our patients, clients and residents.

Collaboration with our partner hospitals and health service providers in our region is also key. Daily, Providence Care looks for new ways to strengthen these relationships, and make it easier for patients and family members to navigate what can at times appear to be a very complex health care system. 

In 2011, we celebrated our 150^th anniversary and acknowledged the generous contributions of staff, physicians, volunteers, students, donors and community members over the years. The Providence Care “family” is large – and I want to extend my personal thanks to each of you who has been a part of and supported our Mission to meet the physical, emotional, social and spiritual needs of the people we serve through the delivery of high quality health care.